Contact

Email

Customer Service inquiries

Email Customer Service with questions on upgrades, product purchases, and other non-support related inquiries.

Free email support

Need free product support? Send us an email. We’ll get back to you within 24-48 hours.

Free accountant copy

Do you want to use AccountEdge to run your business, but your accountant doesn't own it? Get your accountant a copy of AccountEdge, for free.

Product suggestions

Send us your ideas on how to improve the software.

Partner Programs

Send us inquiries about becoming a Bookkeeping Partner or Certified Consultant.

Apple Retail Store Inquiries

Email here for questions about referring products and services.

Public Relation Inquiries

Email us if you need more information on our products for review purposes.

Website

Send us comments and suggestions about the website.

Tell a Friend

Tell your friends about us. If someone takes your advice and purchases AccountEdge Pro, we’ll give you $100, and if they buy AccountEdge Basic we'll give you $25.

Phone

Customer Service and Sales

800.322.6962 (listen for the appropriate option)
(9 am - 8 pm EST, Mon-Fri)

AccountEdge Support

Phone support for new customers and those on paid plans. If you need technical support and don’t want to pay for it, please review our free options.
(9 am - 6 pm, Mon - Fri)

Phone Support customers


Not on a plan? Phone support is $199/year.
Sign up.

Introductory Support customers

800.216.9722
Intro support extends 30 days from product registration.

Activation/Confirmation line for legacy
MYOB customers

800.784.7383
Confirm your company file after hours or on weekends. Available 24 hours a day, 7 days a week. You will be prompted to follow instructions to receive your confirmation code.

Mail

Acclivity LLC
300 Roundhill Drive, Suite 2
Rockaway, NJ 07866