AccountEdge Support

How can we help?

AccountEdge Support
Customer Service

Customer Service

Ask service-related questions using our Chat icon in the lower-right-hand corner of each accountedge.com web page.

Knowledge Base

Knowledge Base

Find answers to your AccountEdge questions and more.

YouTube

YouTube

A series of playlists and videos to help you learn how to use AccountEdge, see the latest features, and watch previously recorded webinars.

AccountEdge University

AccountEdge University

Videos and guides to help you learn and get the most out of using AccountEdge for your business.

Technical Support

Phone Support Phone Support

Available to customers on an active telephone support plan.
(9am – 5pm ET, Mon – Fri)

Available to customers on an active subscription or support plan.
(Please allow 1 – 2 business days for a response)

Introductory Support is available for all new customers 30 days from enrollment.
(9am – 5pm ET, Mon – Fri)

Not on a plan?

Add telephone support to your AccountEdge subscription for only $10/month.

Additional Resources

Find Local Help

Find Local Help

Find a local AccountEdge expert to help support your business.

Sales Support

Sales Support

If you have any questions about our software or services, you can set up an appointment with one of our Sales Support Specialists.

Training Guides

Training Guides

Consultant-written training guides walk you through getting started, daily use, payroll, and month- and year-end procedures.