Customer Service
Chat
Ask service-related questions using our Chat icon in the lower-right-hand corner of each accountedge.com web page.
Email Customer Service with questions on upgrades, product purchases, and other non-support related inquiries.
My Account
Online portal where you can download your software, manage your subscription, update your credit card on file, add or remove services, and manage your registration.
Free Copy for Accountants
Do you want to use AccountEdge to run your business, but your accountant doesn't own it? Get your accountant a copy of AccountEdge, for free.
Technical Support
Phone Support
Available to customers on an active telephone support plan.
(9am – 5pm ET, Mon – Fri)
Email Support
Available to customers on an active subscription or support plan.
(Please allow 1 – 2 business days for a response)
Intro Support
Introductory Support is available for all new customers 30 days from enrollment.
(9am – 5pm ET, Mon – Fri)
Knowledge Base
Free online knowledge base to find answers to your AccountEdge questions.
AccountEdge University
Videos and guides to help you learn and get the most out of using AccountEdge for your business.
Become a Partner
Product benefits and support for consultants, accountants, and bookkeepers.
Product Suggestions
Send us your ideas on how we could improve AccountEdge.
Public Relations
Let us know if you need more information on our products and services for review purposes.
Website Feedback
Send us comments and suggestions about the AccountEdge website.
Mailing Address
Acclivity LLC
41 Watchung Plaza #518
Montclair, NJ 07042