Support Case Submission Form

Email support is currently only available for customers on the current version or two versions back. Please allow 24-48 hours for a response.

***As of June 1st, Email Support will be available to anyone on a valid phone support plan and/or subscription plan only***

Your company name^*
Your name^* First Last
Company email^*
My serial number or customer number is:^*
Please describe your question or issue in detail^*
Please be as specific as possible. Tell us what steps are required to recreate the issue, what you expected to happen and what actually happened.
Two plus three equals?^*
You can enter a number or word for this answer.