We have a version of AccountEdge Pro that works on Catalina and Big Sur (and Apple M1 chips) without requiring a virtual machine. Learn More.

Please visit our COVID-19 Resources page for useful payroll and reference information. If you are teleworking, check out Working Remotely with AccountEdge.

Support Case Submission Form

Email support is currently only available for customers on the current version or two versions back. Please allow 24-48 hours for a response.

***As of June 1st, Email Support will be available to anyone on a valid phone support plan and/or subscription plan only***

  • Please be as specific as possible. Tell us what steps are required to recreate the issue, what you expected to happen and what actually happened.

  • You can enter a number or word for this answer.